Design a Target Operating Model that actually works
A practical guide to designing a TOM that works in the real world. A Target Operating Model defines how an organisation should function day-to-day, not just on paper. This article explains how to design, test, and implement a TOM grounded in real-world data, ensuring it drives meaningful change across people, processes, and technology while achieving tangible business outcomes. Reading time: 4 minutes What is a Target Operating Model? A Target…

